Case Study: Gnatta streamlines third-party risk management and strengthens trust with Risk Ledger

How being honest about information security builds trust, and encourages collaboration with clients

Gnatta, a customer engagement platform, faced challenges in managing frequent and repetitive client information security risk assessments. These requests were pulling employees away from their core work. A client, a global online fashion retailer, introduced them to the vendor Risk Ledger and its platform.

Using Risk Ledger, Gnatta centralized its security documentation, providing a single, shareable profile for all clients. This transparency allowed them to honestly showcase their security posture, including areas for improvement, which built greater trust with clients. The solution streamlined their sales process, saved time, and was instrumental in winning a significant five-year contract. Furthermore, the insights gained from Risk Ledger directly led Gnatta to pursue and achieve key accreditations like Cyber Essentials Plus and ISO 27001.

Gnatta

Jack Barmby

Founder CEO