Case Study: Bank of Hawai'i scales manager development and boosts retention with Rising Team

Bank of Hawai'i improves retention by 18% with Rising Team

Bank of Hawai'i, a financial institution operating in a constrained labor market, faced challenges in scaling leadership development and improving retention across its hybrid and branch teams. They partnered with the vendor Rising Team to find a more consistent and scalable way to build manager capability, strengthen team connection, and foster a stronger culture without adding burden to their L&D department.

Rising Team provided a manager-led solution featuring ready-to-run team sessions that managers could facilitate themselves. This approach was designed to work across both corporate and branch environments. The results were significant, including a 10-12% increase in manager effectiveness scores, improvement in over 90% of engagement dimensions, and an 18% increase in retention for branch employees.

Bank of Hawai'i