Case Study: Canopy Support Services achieves streamlined HR operations and faster hiring with Rise People

How Rise gives a Canadian not-for-profit the tools to do more

Canopy Support Services (formerly Tri-County Community Support Services) is a Canadian not‑for‑profit that supports children and adults with intellectual and developmental disabilities across Ontario. The organization was hampered by outdated, manual “dinosaur” systems for recruiting, payroll, onboarding, time off and performance, which created heavy data‑entry burdens, inbox overload and inefficiencies—especially during busy seasons.

Adopting Rise centralized recruiting, payroll and people management into an intuitive platform (with Indeed integration) that staff learned quickly and that engineers helped tailor to their needs. The change eliminated much manual entry and email back‑and‑forth, sped up hiring and administrative workflows, and freed up staff to focus more on delivering community‑focused services.

Canopy Support Services

Allison Bowes

Human Resources Coordinator