Case Study: Brooks Berry Haynie & Associates accelerates IT support and device setup with Ripple IT

Brooks Berry Haynie & Associates speeds device setup 75% with Ripple IT

Brooks Berry Haynie & Associates, an electrical contracting firm, was struggling with an unresponsive managed service provider that left critical IT projects stuck. They engaged Ripple IT to become their new partner and address their immediate pain points with communication and project delivery.

Ripple IT implemented a comprehensive suite of managed IT services, including infrastructure upgrades and a stronger security stack. This solution resulted in a 75% faster device setup time and a 30% reduction in test failures. The client reported unmatched responsiveness and praised Ripple IT for being a true people-first partner that allowed their CTO to disconnect for the first time in years.

Brooks Berry Haynie & Associates