Case Study: Waste Connections achieves faster, compliant HR and legal document access with Ripcord

Waste Connections boosts search accuracy to 99.5% with Ripcord

Waste Connections, a waste management recycling provider, faced significant document management challenges after a period of rapid growth through acquisitions. Their HR and legal documents were stored offsite and in disparate systems, leading to slow access, a lack of visibility, and inefficient manual processes. To scale safely, they partnered with vendor Ripcord for a document management and workflow solution, utilizing Ripcord's Canopy platform.

Ripcord digitized Waste Connections' entire offsite document repository and used AI to classify and enrich the data. The solution integrated this information into the Canopy platform, which then connected with the company's existing Workday system. This provided immediate remote access to records, increased search accuracy to 99.5%, and created a centralized, trustworthy data source. Ripcord transformed the company's document management from a productivity barrier into an efficient business asset.

Waste Connections Inc.