Case Study: a leading clinical testing laboratory scales document digitization and speeds COVID test processing with Ripcord

Leading Clinical Testing Laboratory delivers COVID test results in under 24 hours 97% of the time with Ripcord

A leading clinical testing laboratory faced a significant challenge managing the large influx of paperwork generated by its new COVID-19 testing services. Their local document-scanning partner could not handle the volume, threatening to slow down their critical 24-hour results delivery. The lab engaged Ripcord for its document digitization and management solution to overcome this bottleneck.

Ripcord implemented a turnkey digital solution that integrated seamlessly with the lab's existing processes. By providing fast, reliable scanning services and consistently high-quality image deliverables, Ripcord allowed the lab to save time and resources. This enabled the laboratory to focus on its core business, maintaining a 97% on-time delivery rate for test results and plan for new service offerings.