Case Study: Tidewater Physicians Multispecialty Group improves local listings and patient reviews with Rio SEO

Tidewater Physicians Multispecialty Group - Customer Case Study

Tidewater Physicians Multispecialty Group, a large multi-location healthcare provider in southeastern Virginia, needed a better way to manage online listings, patient reviews, and reputation at scale across 75+ offices and 220+ clinicians. Working with Rio SEO and its local listings and reputation management solutions, TPMG sought a centralized way to monitor feedback, respond to patients, and improve local search visibility.

Rio SEO helped TPMG optimize nearly 100 Google My Business pages, eliminate duplicate and competing listings, and centralize updates across directories through automated listing management and reporting. The results were strong: citation accuracy improved from 57% to 99.4%, total web impressions increased 34.5%, total web actions rose 79.5%, Star Rating Scores increased 11.9%, the Patient Feedback Score improved 15.4%, and total reviews grew 167%.

Tidewater Physicians Multispecialty Group