Case Study: Big Peach Car Wash reduces churn and boosts online sales with Rinsed

How Big Peach Car Wash Saved Thousands with Rinsed

Big Peach Car Wash, an operator of eight locations in Georgia and Florida, was struggling with high customer churn rates. To overcome this challenge, they partnered with Rinsed, a vendor that provides customer management tools.

By implementing Rinsed's platform, Big Peach gained the ability to easily update customer credit cards and manage memberships, which drastically reduced churn. The analytics tools also helped them understand the reasons behind cancellations. This solution saved them thousands of dollars in recovered revenue. Furthermore, Rinsed's online sales tools generated over $20,000 in incremental revenue from new membership signups.

Big Peach Car Wash

Todd Rivers

Owner