Case Study: ZeroGrey optimises telephony and gains greater control with Ringover

ZeroGrey has chosen the Ringover solution to optimise its telephony

ZeroGrey, an e-commerce agency with offices in Turin, Barcelona, Dublin, and New York, needed to move away from its existing phone operator and gain more control over communications. The team wanted a flexible, easy-to-use cloud telephony platform with autonomy over configuration, fast technical support, and direct access to telephony data.

ZeroGrey chose Ringover’s cloud telephony solution to centralize calling across devices and give its teams a fully configurable platform. With Ringover, ZeroGrey gained advanced features like call recording and statistics, better visibility into team activity, and easier management of telephony settings, resulting in fast, always-available customer service and improved control over communications.

ZeroGrey

Stefania Fornari

Customer Experience Manager