Case Study: The Big Search strengthens UK growth and streamlines recruitment calling with Ringover

Strengthening The Big Search's Presence with Ringover

The Big Search, a global recruitment organization, needed a business phone system that could support its international growth. Their team had been using Skype, but it lacked CRM integration, training capabilities, customizable call handling, and reliable call quality, which made it unsuitable for their expanding operations. Ringover was brought in to provide a better communications solution.

Ringover implemented an all-in-one cloud phone system with unlimited international calling, HD video meetings, group messaging, personalized IVR, call recording, detailed analytics, and integration with The Big Search’s custom recruitment CRM. With Ringover, The Big Search saved thousands on phone bills, sped up candidate processing, enabled remote access to conversations through CRM integration, and improved calling reliability and omnichannel communication as they scaled.

The Big Search

Julijana Nicha Andrade

People Operation Manager