Case Study: Lead Health boosts recruiter efficiency and reduces telephony issues with Ringover

Lead Health boosts recruiter performance by 20% with Ringover

Lead Health, a recruitment firm, faced significant challenges with its outdated telephony system. The system from their previous vendor had a closed API that hindered integration, provided poor and outdated reporting, and suffered from frequent call quality issues. These problems disrupted their sales process and made real-time performance monitoring difficult for their remote leadership team. They turned to Ringover for a modern VoIP solution to address these operational inefficiencies.

By implementing Ringover's cloud phone system, Lead Health gained enhanced reporting with real-time data, call recording for coaching, and a seamless integration with Bullhorn. The solution was cost-effective, scalable, and user-friendly. As a result, Ringover helped boost recruiter performance by 20% and reduced telephony issues by 25%. This led to smoother operations, fewer recruiter complaints, and successful management of their remote team through improved tools and actionable insights.

Lead Health