Case Study: CCS Construction achieves 25% more call activity and 70% less admin work with Ringover

CCS Construction boosts call activity by 25% with Ringover

CCS Construction, a premier staffing company based in North Carolina, faced significant operational challenges due to its outdated communication system. Using AT&T Office at Hand and corporate cell phones, they struggled with a lack of performance data and reporting. Their recruiters were burdened with manually logging every call into Bullhorn and HubSpot, which was time-consuming and resulted in inconsistent data. To modernize their workflow, they turned to Ringover.

Ringover implemented its business phone system along with its AI conversational solution, Empower, for over 70 users. The solution was natively integrated with HubSpot and Bullhorn. This eliminated manual call logging, accelerated new hire onboarding by 50%, and led to a 25% overall increase in call activity. The implementation resulted in a 70% reduction in administrative work and saved managers hundreds of hours by providing AI-driven call summaries and insights. Ringover provided CCS Construction with a complete ecosystem that significantly boosted productivity.

CCS Construction