Case Study: Kvartal Development unifies real estate sales, agent calls, and marketing analytics with Ringostat

Kvartal Development centralizes 100% of calls with Ringostat

Kvartal Development, a real estate developer and agency, faced the challenge of unifying two distinct sales models within one business. Their developer side needed to track high-cost leads from advertising and ensure no calls were missed, while their agency side required control and visibility over remote agents using mobile phones. They partnered with vendor Ringostat to implement its telephony, call tracking, and FMC (Fixed Mobile Convergence) service to bring all communication into a single system.

Ringostat's solution integrated with G-plus CRM to create a centralized platform for all customer interactions. This provided transparent marketing analytics, recorded 100% of calls including those from mobile agents, and stored the full communication history in the CRM. The results included complete visibility into team performance and marketing ROI, with the system ensuring no inquiries were lost even during peak times or outages.

Kvartal Development