Case Study: GRO scales from 10 monthly orders to 10 daily orders with Ringostat

GRO grows from 10 orders a month to 10 a day with Ringostat

GRO, a Ukrainian retail and service center specializing in Apple devices, faced significant challenges in handling customer inquiries as their business grew. Their initial telephony system had a slow response time and they were unable to track which marketing channels were generating phone calls, leading to lost orders. To address this, they switched to the Ringostat platform for its virtual telephony and call tracking capabilities.

Ringostat provided a solution that integrated telephony with GRO's CRM, enabling faster call handling, intelligent routing to the correct sales rep, and comprehensive call tracking. This implementation allowed GRO to accurately attribute phone inquiries to specific ad campaigns. As a result, the company grew from processing 10 orders a month to 10 orders a day, and their advertising budget grew a hundredfold while maintaining a stable cost per customer.

GRO