Ringostat
55 Case Studies
A Ringostat Case Study
GoITeens, an international online IT academy for children and teenagers, faced a significant challenge in monitoring the quality of its online lessons and consultations. With a large volume of classes and diverse departments, their manual supervision process was time-consuming and inconsistent, risking missed issues. They implemented Ringostat AI Supervisor to automate and improve this quality control.
The Ringostat AI Supervisor solution provided automated, AI-powered analysis of 100% of customer conversations and lesson recordings. It transcribes dialogues, evaluates them against custom criteria for lesson structure and communication, and provides detailed scoring and feedback. This saved immense time, reducing a four-person supervision team to just one individual. The process accelerated dramatically, with analysis that previously took a month now completed in hours, and allowed assessors to focus on problematic cases, improving overall teaching quality.