Case Study: Zodiac Inflight Innovations achieves unified communications, 30% drop in email use, and cost savings with RingCentral

Zodiac Inflight Innovations Replacing Multiple Legacy Communications Systems with a RingCentral Unified Solution

Zodiac Inflight Innovations (Zii), part of Zodiac Aerospace and a supplier of in‑seat entertainment and onboard Wi‑Fi to nearly 50 airlines, needed to replace an aging on‑premises PBX and stop relying on multiple disparate chat and meeting apps. With teams in the US, Germany and many remote locations, Zii sought a reliable, easy‑to‑use global communications platform that would improve collaboration without ballooning costs.

After piloting vendors, Zii implemented RingCentral’s cloud‑based unified communications (voice, team messaging, meetings, file sharing and integrations). The rollout consolidated systems, enabled employees to work from any device, and drove measurable gains: a 30% drop in email usage, lower international call and app subscription costs, and improved workflow through integrations like JIRA notifications.

Zodiac Inflight Innovations

Erwin Edillon

Manager of Information Systems