RingCentral
513 Case Studies
A RingCentral Case Study
Attorney Rich Harris is a Southern California insurance and injury lawyer who built a plaintiff-focused practice after years working inside the insurance industry. After rapid growth and then a slowdown following the 2007 economic crisis, he concluded that mobility and constant accessibility were essential for serving clients across the vast Inland Empire and opted in 2011 to move to a fully virtual practice.
He adopted RingCentral’s cloud phone system—using its auto attendant to block telemarketers and forward legitimate calls to his cell or paralegals, plus the Android app to make business calls without exposing his personal number—so he can work from home, five satellite offices, or the field. The result is a more client-centered, highly reachable practice that’s more efficient and flexible than a conventional phone system.
Rich Harris
Attorney