RingCentral
513 Case Studies
A RingCentral Case Study
SEA Media, founded in 2013 by Sara Moore, is a small social media agency that helps businesses build engagement and drive conversions. As the team became distributed across multiple states, Moore found herself micromanaging and lacking consistent, visible processes—problems that threatened the company’s ability to scale.
SEA implemented RingCentral Glip for integrated messaging, task and calendar management, video chat, notes and Zapier-triggered notifications, plus color-coded tasks and guest client accounts for transparency. The new, systemized workflow let the team reliably handle much larger volumes of work and win bigger agency deals—SEA projected 267% revenue growth for 2016 (up from 75% in 2015) and reported greater confidence in pursuing rapid expansion.
Sara Moore
CEO