Case Study: Vigor Systems achieves scalable, easy-to-manage cloud communications and cost savings with RingCentral

Vigor Systems Chooses RingCentral for Scalability and Easy Management

Vigor Systems, a 25-person La Jolla company that builds content distribution and ad-insertion platforms for TV clients, needed a reliable, scalable business phone solution as it grew. Their previous provider forced employees to use a mobile app (leaving some without desk lines), and an on‑premise PBX carried high upfront costs ($8k–$12k), maintenance burdens and downtime risks; the company also wanted cloud-based resiliency after regional fires raised data‑storage concerns.

Vigor chose RingCentral’s cloud phone system with preconfigured desk phones, allowing easy remote management, self-service settings, and rapid onboarding of new users. The switch improved reliability and customer confidence, enabled voicemail and calling across desk, email and mobile, supported international calls, and cut conferencing costs by replacing an expensive per-minute service.

Vigor Systems

Ian Loyo

IT Manager