RingCentral
513 Case Studies
A RingCentral Case Study
VGM Group, a nearly 1,000‑employee healthcare services company serving tens of thousands of customers across many business units, needed better ways for distributed teams to collaborate. After moving voice and meetings to RingCentral’s cloud, they found their existing messaging tool was limited to chat and email overload was driving inefficiency and extra server costs.
They deployed RingCentral’s Glip as a unified collaboration workspace—integrating messaging, project and task management, file sharing, and calendars with their existing RingCentral services. The result: departments now collaborate more seamlessly, email volume and server needs have dropped, employee productivity and responsiveness have improved, and the company is rolling Glip out organization‑wide.
Bryan Tonne
Director of Business Technology