RingCentral
531 Case Studies
A RingCentral Case Study
Girls’ Day School Trust, the UK’s leading family of girls’ schools, needed a more modern telephony setup after the pandemic. Its on-prem phone system didn’t integrate with Microsoft Teams, forced staff to use desk phones for external calls, and made even simple administrative changes difficult across 25 schools and 40 locations.
RingCentral provided a solution that integrated with Microsoft Teams and streamlined phone administration through RingEX and related app integrations. The result was a more flexible communications environment with fewer manual IT requests, better support for mobile staff, and £100k saved on phone system costs, while also giving the organization more visibility into phone usage.
Mike Coram
Head of Service Delivery