Case Study: ABP UK achieves improved reliability and operational efficiency with RingCentral

Top european beef processor ABP UK saves money and improves operations with RingCentral

ABP UK, Europe’s leading beef processor, was struggling with unreliable legacy telephony that caused frequent outages and consumed IT time across its 15 UK locations. The company turned to RingCentral to standardize communications on a cloud phone system and improve day-to-day operations.

With RingCentral, ABP UK eliminated frequent outages, improved reliability, and gained reporting and business intelligence that its old system could not provide. Managers can now track call volumes, team performance, peak times, and call-answer rates, helping with resourcing and service improvement across the business.

ABP UK

Richard Baran

Service Support and Operations Manager