RingCentral
613 Case Studies
A RingCentral Case Study
Thomas Foods International, a global family-owned food supplier, inherited a diverse and outdated set of on-premise phone systems (PABX) across its isolated Australian sites, creating collaboration barriers and IT management headaches. Facing end-of-support hardware and PSTN shutdowns, the company turned to RingCentral's unified communications as a service (UCaaS) platform, specifically RingEX, to standardize and modernize its communications.
RingCentral provided a fully managed, web-based solution that was deployed remotely to seven sites in under three weeks, replacing 175 endpoints with minimal disruption. The solution enabled seamless collaboration across locations, improved cybersecurity, and allowed for rapid provisioning of new offices. This set Thomas Foods International on a unified communications journey, providing a scalable platform for future digital transformation and supporting its international growth plans.