Case Study: Haysmacintyre achieves massive communications efficiency with RingCentral

This top-25 UK accounting firm unlocked massive efficiencies by integrating RingCentral into Microsoft Teams

Haysmacintyre, a top-25 UK accounting firm, needed to fix telephony gaps in its unified communications setup and support a hybrid working model. The firm wanted a solution that would let staff stay connected without relying on a separate phone system or desk phones, and it used RingCentral integrated with Microsoft Teams.

RingCentral helped Haysmacintyre create a true unified communications platform by integrating telephony into Teams, along with Bridge Communications’ Operator Console for smarter call routing. The result was better receptionist workflows, improved visibility into colleague availability and out-of-office status, and business telephony available anywhere, helping the firm unlock massive efficiencies and support productive hybrid work.

Haysmacintyre

Simon Bulleyment

CIO