RingCentral
531 Case Studies
A RingCentral Case Study
Eight Eleven Group, a nonprofit early childhood organization based in Fort Wayne, needed a more cost-effective and less fragmented communications system after frustration with its previous VoIP provider’s pricing, limited features, and awkward collaboration experience. The team had already moved to cloud communications with RingCentral before later seeking a better fit for its Microsoft 365 and Teams environment.
RingCentral helped Eight Eleven Group transition to a more streamlined setup with cloud calling and Teams integration, reducing the number of tools staff had to use and simplifying IT support. The result was about 25% in cost savings, along with better cost control through per-user pricing and access to important features like Caller ID and single sign-on without extra charges.
Jake Baldwin
IT Operations Manager