Case Study: Verkada achieves reliable, scalable cloud communications and peace of mind with RingCentral

This Creator of Intelligent Security Cameras Finds Peace of Mind with New Digital Communications

Verkada, a fast-growing maker of hybrid cloud security cameras founded in 2016, disrupted the video security industry with a plug-and-play, software-led platform and rapid market adoption. As the company scaled its sales organization and global expansion, its legacy on-prem phone system became a bottleneck—calls dropped, changes required IT intervention, and managers lacked the call analytics needed to track rep performance.

By adopting RingCentral’s cloud communications platform, Verkada gained reliable, work-from-anywhere calling, instant provisioning for field sales, and detailed call analytics integrated with Salesforce and other tools. The result: fewer dropped calls, better visibility into sales activity and conversions, improved productivity across 100+ salespeople, and the communications infrastructure to support Verkada’s continued growth and mission.

Verkada

Bjorn Pave

Senior Director of IT