Case Study: Rothman Orthopaedic Institute achieves seamless work-from-anywhere communications with RingCentral

The top orthopaedic practice uses RingCentral to streamline workflows by consolidating communications – phone, messaging, video, and fax – onto a single cloud platform

Rothman Orthopaedic Institute, one of the largest orthopaedic practices in the U.S., was constrained by a legacy phone system that couldn’t support the company’s growth or a sudden shift to remote work. By moving to RingCentral, the healthcare provider gained a cloud communications platform that consolidated phone, messaging, video, and fax into one system.

RingCentral helped Rothman Orthopaedic Institute rapidly transition hundreds of employees to work from home during COVID-19, avoiding the need to manually forward numbers and keeping operations running smoothly. The RingCentral app also let physicians call and text patients from their cell phones while displaying the Rothman number, and built-in digital faxing supported about 15,000 faxes a day.

Rothman Orthopaedic Institute

Lancer Seaman

Chief Information Officer