Case Study: Jacksonville Jaguars achieve more collaborative, responsive communication with RingCentral

The fan-favorite NFL team uses RingCentral Rooms for video conferencing and RingCentral’s built-in SMS texting for improved communication with colleagues, customers, and partners

The Jacksonville Jaguars, an NFL team, needed a better way to keep administrative staff, coaches, players, clients, and partners connected across locations and devices. With RingCentral, they moved beyond less flexible communication methods and adopted tools like RingCentral Rooms for video conferencing and built-in SMS texting to support collaboration and outreach.

RingCentral improved workflows by enabling business calls and meetings from computers or mobile phones, making the organization more collaborative and responsive. The team also used RingCentral SMS for sales and partnership follow-ups, helping reps maintain conversations without interrupting clients; staff reported that this helped them connect with more clients and close more business.

Jacksonville Jaguars

Mike Webb

CIO