Case Study: Dry Dock Marine Center achieves a smooth work-from-home transition with RingCentral

Thanks to RingCentral, This Successful Boating Dealer Found its Work-from-Home Transition to Be Smooth Sailing

Dry Dock Marine Center is a family-run boating dealer and service provider in Angola, IN, that’s been a regional go-to for new and used boats, lifts and accessories since 1987. When a sudden phone outage hit during the critical July 4th selling period — just as COVID-19 lockdowns began forcing staff to work from home — the company faced the risk of losing customer contact at the worst possible time.

They moved to RingCentral’s cloud phone platform and had service restored within three weeks, giving employees desktop and mobile apps for calls, SMS and online faxing. The result: staff could work from anywhere with headsets or phones, customers experienced uninterrupted service, and Dry Dock maintained operations and sales continuity through the pandemic.

Dry Dock Marine Center

Cory Archbold

General Manager