Case Study: SPEECH PATHways achieves seamless patient communication and multi-location coordination with RingCentral

Thanks to RingCentral, Kim Bell’s Pediatric Language Clinic Stays In Touch With Patients

SPEECH PATHways, founded by entrepreneur Kim Bell, is the only comprehensive pediatric speech‑language pathology clinic in Carroll County, Maryland, serving children from the surrounding states. The practice runs a large clinic and provides services in multiple schools, which makes staying connected with therapists and families across locations — while Kim balances running the business and raising three young children — a persistent challenge.

By equipping each therapist with RingCentral voicemail and call‑forwarding to cell phones and combining iPads, texting, email and voicemail, the team stays reachable wherever they work. The result is smoother, more reliable communication across clinic and school sites, reduced administrative burden, and continued access to individualized care for patients who travel from across the region.

SPEECH PATHways

Kim Bell

Owner