RingCentral
613 Case Studies
A RingCentral Case Study
Local Government Corporation (LGC), Tennessee’s largest local-government technology partner, was struggling with an expensive on-prem telephony system that was hard to manage and offered little redundancy. Because the setup relied on shared T1 lines and a single point of failure, LGC faced a serious risk of outages that could disrupt service for the government agencies and residents depending on them, leading the company to look for a more flexible cloud solution from RingCentral.
RingCentral implemented a cloud-based phone system for Local Government Corporation, with support from RingCentral’s Professional Services team to ensure a smooth transition. The new system improved reliability and disaster recovery while simplifying administration and reducing costs, helping LGC save thousands of dollars per month and gain the redundancy its previous system lacked.
Kevin Kizer
Corporate Services Supervisor