Case Study: Teles Properties achieves unified communications across 11 offices and mobile agents with RingCentral

Teles Properties Integrates Eleven Offices and Mobile Staff with RingCentral Office

Teles Properties is a rapidly growing luxury real estate brokerage with over 300 agents, 40+ staff and eleven offices along the California coast. Rapid expansion had left the company managing multiple, often outdated phone systems and a legacy PBX that made adding users, transferring calls between offices and supporting mobile agents costly and time-consuming for IT.

Teles moved to RingCentral’s cloud phone solution, bringing all offices onto a single platform in as little as a day with a central number, automated routing, call transfers, mobile apps, fax-to-phone and Business SMS. The change consolidated five services into one remotely managed system, reduced IT overhead, improved agent flexibility and availability, and enabled scalable growth without heavy infrastructure expense.

Teles Properties

Gene Maggio

Director of IT