Case Study: Taylor & Taylor Law Firm achieves greater responsiveness and mobility with RingCentral

Taylor & Taylor Law Firm - Customer Case Study

Taylor & Taylor Law Firm, founded by spouses Tasha and Andy Taylor in Little Rock, Arkansas, handles appellate advocacy, collections, business litigation, real estate and personal injury. As a new but busy practice, they faced frequent daytime interruptions from marketing inquiries and incoming calls that competed with their need to focus on billable legal work.

They implemented RingCentral’s cloud phone system—voicemail-to-email, scheduled call forwarding, and a mobile app that displays their office number—and use cloud services for file storage, email and case management. This setup lets them take client calls on the go, reduces missed messages and interruptions, and allows them to outsource technology so they can concentrate on practicing law and growing the firm.

Taylor & Taylor Law Firm

Andy Taylor

Attorney