RingCentral
531 Case Studies
A RingCentral Case Study
Symmetry Human Resources, a growing recruitment and staffing firm operating across Australia and New Zealand, was struggling with disconnected communication across its six offices, each using separate phone systems. The lack of a unified setup made call transfers difficult and limited collaboration. Symmetry turned to RingCentral and its RingEX UCaaS platform to create a single national communications environment.
RingCentral implemented a cloud-based communications solution that connected all offices and improved flexibility, responsiveness, and cost control. The company says RingCentral has supported business innovation, workplace flexibility, productivity improvements, and national growth over the last five years. Symmetry also noted that moving to the cloud reduced telephony management costs and helped the team adapt smoothly before the COVID-19 pandemic.
Matthew Walton
General Manager of Operations