RingCentral
513 Case Studies
A RingCentral Case Study
USEducationTV, led by president of technology Randy Brightman, provides video-on-demand, advertising tools and 24x7 tech support to nearly 200 high schools and is rapidly expanding. To support round-the-clock service and a growing remote-capable team (with plans to hire up to 10 staff), the company needed a flexible, always-on phone system — its old PBX was expensive (about $1,000/month) and lacked modern features.
They switched to RingCentral VoIP, using forwarding rules, Do-Not-Disturb, and browser/mobile controls to manage calls from anywhere. The move delivered enterprise-level features that enable reliable remote support, simplified call handling, and cut monthly phone costs by several hundred dollars — making communication more efficient and better suited to their growing business.
Randy Brightman
President of Technology