Case Study: Sunwarrior achieves greater flexibility and ease of use with RingCentral

Sunwarrior Gains Flexibility, Ease of Use with RingCentral

Sunwarrior, an international nutrition supplement supplier, was losing business because its outdated ShoreTel PBX phone system was unreliable, expensive, and difficult to manage. Customers calling in for orders were often sent to voicemail, and the company needed a better way to handle communications and support growth. RingCentral provided a cloud-based communications solution to replace the legacy system.

With RingCentral, Sunwarrior gained flexibility and easier administration, allowing employees to move phones anywhere with an internet connection and reducing time spent on routine IT requests. The company could also scale users on demand, avoided upfront hardware costs, and saved about $400 per month, while improving the customer experience by handling calls more effectively.

Sunwarrior

Glen Hall

IT Manager