Case Study: Steve Rice & Associates achieves nearly 60% telecom cost reduction with RingCentral

Steve Rice & Associates Switched to RingCentral and Lowered Their Telecom Costs Nearly 60%

Steve Rice & Associates is a four-person financial services firm in Elizabethtown, KY that relied on an aging on‑premise phone system, costly IT support, and individual landlines that forced staff to use personal cell numbers. Growing client needs and tighter regulatory requirements exposed limits in call routing, after‑hours handling, data security, and faxing, prompting the firm to seek a modern communications solution.

The firm moved to RingCentral’s cloud platform, enabling business calls from any computer or mobile device, easy call‑routing configuration, and compliant electronic faxing. The switch cut monthly telecom costs by nearly 60%, eliminated pricey on‑site support fees, improved responsiveness and client service, and left the team ready to work remotely without disruption.

Steve Rice & Associates

Xander Rice

Partner and Financial Services Representative