Case Study: Weinstein Beverage Company achieves zero downtime and unified cloud communications with RingCentral

Soft Drink Bottler Finds the Perfect Formula for IT Communications

Weinstein Beverage, a family-owned Pepsi distributor founded in 1937 with three Washington facilities and about 120 employees, prides itself on relationship-driven customer service. That mission was hampered by an aging, proprietary PBX that failed more than once a month, required third‑party support, lacked shared call queues, field reach and call analytics, and connected only about 25% of employees to the company phone system.

Deploying RingCentral’s cloud unified communications gave Weinstein a fully redundant phone system with call queues, mobile reach for field staff, and built‑in analytics — eliminating outages, simplifying seasonal number reassignment, and removing the need for PBX contractors. The company consolidated telecom billing from six providers to one, raised employee integration to nearly 100%, and restored reliable, measurable customer service.

Weinstein Beverage Company

Aaron Floyd

IT Director