Case Study: Structural Group achieves enhanced collaboration and faster field-to-office workflows with RingCentral

RingCentral Supports Contractor’s Highly Collaborative Culture

Structural Group, a specialty construction firm with 2,500 employees and 22 North American locations, needed a unified communications solution that would support a mobile workforce and a highly collaborative culture. Key requirements included reducing costly dedicated video circuits, delivering a consistent, single-click user experience across devices with minimal training, and providing API customizability for integrations.

They selected RingCentral for its “completeness of vision” and deployed the solution across all North American sites in 90 days with professional services. Included RingCentral Meetings replaced paid meeting tools after a successful 30-day pilot, and open APIs enabled integrations with HR and other systems. The result is an all-in-one platform for messaging, voice, video, and conferencing that strengthened disaster recovery, streamlined workflows, and cut a typical engineering change process from a day-plus to about 20–60 minutes.

Structural Group

Jason Kasch

CIO