Case Study: Olympia Management, Inc. achieves up to 80% phone cost savings and improved remote office oversight with RingCentral

RingCentral Slashes Olympia Management’s Phone Costs While Improving Remote Office Oversight

Olympia Management, Inc., a property-management firm with more than 90 complexes across seven southeastern states, faced rising phone costs and limited functionality from a shared on‑premise PBX and residential lines in each remote office. With tight margins and the PBX provider going out of business, leadership needed a lower‑cost, easier‑to‑manage communications system that would also give remote property managers advanced phone features and better visibility into operations.

OMI deployed RingCentral’s UCaaS, integrated with Google and mobile support, replacing two local lines per office with a single RingCentral phone that handles both voice and fax. The change cut remote office phone costs by 66–80%, consolidated billing and administration, gave IT self‑service control, added advanced calling features for staff, and provided reporting for improved oversight.

Olympia Management, Inc.

Alex Beaver

Director