Case Study: World Vision achieves major cost savings and streamlined communications with RingCentral

RingCentral Savings Let More Money Go toward Saving Lives

World Vision, a global Christian humanitarian organization with 46,000 employees, needed to reduce overhead so more funds could go to programs that help children and communities. The US office was operating nine separate phone systems across multiple telco providers, incurring high maintenance, consultant and international calling costs, and faced a hard deadline to replace an expiring contract—so leadership sought a simpler, lower‑cost communications solution.

After a vendor assessment with StrataCore, World Vision deployed RingCentral with Professional Services, gaining a unified cloud UCaaS platform (voice, web meetings, desktop and mobile apps) and a single bill. The change avoided over $1M in capital costs and a $350K video upgrade, eliminated $7.5K/month in conferencing fees, reduced mobile and international charges, removed the need for specialized PBX staff, and delivered a payback in about 14–15 months—freeing more money for field programs.

World Vision

Randy Boyd

Infrastructure Architect