Case Study: Surety Bonds achieves one-hour underwriting turnaround and boosts sales with RingCentral MVP and RingCentral Video

RingCentral Office and Glip Speed Bond Underwriting and Boost Sales

Surety Bonds (SuretyBonds.Market) is a small financial-services company that gives insurance agencies instant access to more than 12,000 surety bonds and a six-minute end-to-end purchase process. Because higher-risk, higher-value bonds require manual underwriting, the company needed faster, reliable communication across a growing and partly remote team to shrink response times from days to hours and stay competitive.

They deployed RingCentral MVP (cloud phone) and RingCentral Video for instant messaging, task assignment, and seamless call transfers, enabling real-time coordination and clear underwriting status. The result: transparent workflows, underwriting quotes within an hour, faster wins for agency partners, and business growth (doubling revenue into millions of written premiums) driven by improved speed and efficiency.

Surety Bonds

Lamon Warnock

Founder and President