Case Study: Envestnet achieves significant cost savings and unified communications with RingCentral

RingCentral is helping this leading financial management tech firm save money in a number of ways

Envestnet, a Chicago-based financial technology firm serving more than 100,000 advisors and employing about 4,500 people, faced growing telephony problems after rapid organic growth and multiple acquisitions. Its legacy phone systems were unreliable, administratively complex, and fragmented across different carriers, causing frequent outages, long vendor support calls, no centralized directory, and operational inefficiencies that hindered collaboration and raised costs.

Envestnet migrated to RingCentral’s cloud communications suite, unifying business phone, video, digital fax, and contact center on a single platform and central directory. The move eliminated physical phones and legacy fax servers, consolidated vendors onto one bill, improved call routing and agent efficiency, enabled mobile and desktop calling via an app, reduced support overhead, and strengthened real-time collaboration across the company.

Envestnet

Jace Jones

Service Desk Manager