Case Study: Comprehensive Blood & Cancer Center (CBCC) achieves improved communication flexibility and reduced system administration with RingCentral

RingCentral Improves Functionality, Flexibility, and Reduces System Administration for Comprehensive Blood & Cancer Center and its Patients

Comprehensive Blood & Cancer Center (CBCC), founded in 1984 in Bakersfield, California, is one of the largest free‑standing, privately held cancer centers in the Western U.S., having treated over 100,000 patients and offering clinical trials, counseling, and support services. CBCC was constrained by an antiquated on‑premise PBX and T1 infrastructure with no backup, making moves and expansions labor‑intensive and risking critical communication failures in a medical environment.

CBCC replaced its legacy system with RingCentral Office’s cloud communications, consolidating management in a single admin console for easy provisioning, call tracking, and auto‑attendant handling. The move eliminated onsite PBX hardware and T1 limits, simplified onboarding for new locations and users, improved clinicians’ ability to reach patients, and reduced system administration while enabling scalable growth.

CBCC

Viji Tirup

IT Support