Case Study: Dentistry for Kids and Adults continues caring for patients during lockdowns with RingCentral

RingCentral Helps this Patient-Favorite Family Dentistry Practice Continue Caring for Patients During the Lockdowns

Dentistry for Kids and Adults, a 20‑person family dentistry practice in Santa Clarita, CA, needed to keep caring for anxious and vulnerable patients when COVID‑19 lockdowns began. Their legacy phone system couldn’t support remote work, video visits required for prescribing, or efficient patient triage, exposing technology gaps just as demand for teledentistry rose.

Switching to RingCentral’s cloud communications and RingCentral Video—integrated with the practice’s YAPI patient‑engagement app—enabled staff to call and fax from home, conduct face‑to‑face teledentistry visits for triage and prescriptions, and surface patient details instantly on incoming calls. The result was uninterrupted patient care during lockdowns, streamlined remote workflows, and improved front‑desk readiness.

Dentistry for Kids and Adults

Gina Dorfman

Founder