Case Study: Martin Heller Potempa & Sheppard achieves always-on client access and increased billable revenue with RingCentral

RingCentral Helps This Busy Firm’s Attorneys Stay Connected to Clients from Anywhere While Making Billing More Efficient Than Ever

Martin Heller Potempa & Sheppard (MHPS) is a 15‑person Nashville law firm founded in 2013 with a strong client‑service focus. The partners found that traditional phone systems made them hard to reach outside the office, so they needed a communications solution that kept attorneys accessible from anywhere.

MHPS implemented RingCentral’s unified communications—one business number usable on office phones, mobile devices, and laptops, plus texting, file sharing, team chat, and video conferencing—and integrated it with Time Miner to automatically capture billable calls, texts, emails, and meetings. The result: faster, more efficient billing, recovered revenue from previously missed short interactions, and consistently improved client responsiveness and flexibility.

Martin Heller Potempa & Sheppard

Sean Martin

Founding Partner