Case Study: DavLong Business Solutions achieves unified, scalable communications to support growth and remote work with RingCentral

RingCentral Helps Keep This Healthcare Software Provider Connected, Growing, and Serving its Medical Practice Clients

DavLong Business Solutions is a Savannah-based healthcare IT provider founded in 1983 that offers practice management, EHR, and billing services to hundreds of medical practices. As the company grew—acquiring small billing firms and expanding staff across 20+ states—it faced an aging phone system and the need for a unified, flexible communications platform to support remote work and smoothly onboard newly acquired offices.

DavLong implemented RingCentral’s unified cloud solution (phone, RingCentral Video, and Glip messaging), porting numbers into a central directory and consolidating communications tools. The result was faster onboarding of acquisitions, improved real-time collaboration and training, and a seamless transition to a fully remote operation with employees remaining connected and productive.

DavLong Business Solutions

Dane Tyler

Chief Financial Officer