Case Study: Ethical Culture Fieldston School achieves flexible, frictionless staff communication with RingCentral

RingCentral Helps Historic School’s Teachers and Staff Communicate More Easily and Flexibly Than Ever

Ethical Culture Fieldston School (ECFS), a historic progressive K–12 school in New York with two campuses and about 350 staff, was hindered by aging on‑premises PBX phone systems. Limited copper wiring and a lack of mobility made it difficult for teachers and administrators to stay connected while moving between Manhattan and Bronx campuses, slowed responsiveness to families, and made adding or relocating phone lines costly and disruptive.

ECFS implemented RingCentral MVP, a cloud‑managed phone and messaging solution with a simple web interface, softphone/app, voicemail‑to‑email and texting, and a RingCentral‑led migration. The change let staff use school numbers from mobile devices, improved accessibility and responsiveness to students and parents, eliminated rewiring for moves or adds, and produced large time and labor savings with minimal ongoing maintenance.

Ethical Culture Fieldston School

Jeannie Crowley

Director of Technology