Case Study: Mobica achieves cost savings, improved customer service, and seamless global connectivity with RingCentral

RingCentral Helps Global Tech Company Slash Costs, Improve Customer Service, and Connect Its Worldwide Staff More Seamlessly Than Ever

Mobica is a Manchester‑based global software services company (1,000+ employees) that partners with leading firms across automotive, silicon, fintech, media, and telecoms. Rapid international growth left its communications stack fragmented—localized legacy PBX hardware, different apps at each site, high ISDN/PSTN costs, and limited collaboration features—making it hard for staff and customers to communicate effectively.

Mobica implemented RingCentral in a two‑pronged rollout: replacing on‑prem telephony with a cloud‑managed RingCentral MVP and consolidating video, voice, and team collaboration into a single platform (including Glip). The move cut telephony costs by reducing ISDN/PSTN lines, improved video quality and reliability, added enterprise phone features and global reach, and gave employees a central collaboration workspace—enabling a more connected, mobile, and productive global workforce.

Mobica

Tony Healy

Chief Information Officer