Case Study: AgCountry achieves faster workflows and greater mobile flexibility with RingCentral

RingCentral Helps AgCountry Farm Credit Services Speed its Workflows by Hundreds of Hours Each Month

AgCountry, a financial services company serving farmers and ranchers, faced growing problems with its on-prem phone infrastructure and needed a more flexible way for employees to communicate with customers. The company turned to RingCentral to modernize its business communications and support a workforce that is often on the road.

RingCentral implemented cloud communications with direct business numbers, local territory numbers, mobile app access on personal phones, and improved call handling for remote staff. As a result, AgCountry sped up workflows by hundreds of hours each month, improved customer accessibility, and gained useful reporting and analytics insights from RingCentral.

AgCountry

Brian McDonald

Vice President of IT